Your Privacy Matters: SMS Privacy Policy at Modern Health Institute

SMS Privacy Policy

1. Information We Collect
When you opt in to receive SMS messages, we collect your phone number and, in some cases, your name or other information you voluntarily provide through our website or text message interactions.

2. How We Use Your Information
We use the information collected to:
• Schedule and confirm appointments
• Send reminders of any forms needed to be completed for appointments
• Answer all questions about your care

We do not sell your personal information or phone number to third parties.

3. Consent to Receive Messages
By providing your mobile number, you are agreeing to receive recurring text messages from Modern Health Institute.

4. Message Frequency
We will only message you when trying to schedule appointments, complete paperwork needed, or clarify concerns you may have regarding your care.

5. Opting Out
You can opt out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly at (818)275-4425 or modernhealthinstitute@outlook.com

6. Message and Data Rates
Message and data rates may apply depending on your mobile carrier. Carriers are not liable for delayed or undelivered messages.

7. Data Sharing and Third Parties
We may use trusted third-party platforms to manage and deliver our SMS campaigns. These platforms are contractually required to keep your information secure and confidential. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Data Security
We take reasonable precautions to protect your information, including secure servers, encryption, and access controls. However, no method of transmission over the internet or mobile network is 100% secure.